Process Serving

Documents served quickly and correctly


What is process serving?
Process serving is the act of delivering legal documentation, when notifying a party of legal action you must ensure that the documentation has actually been received. A process server will deliver the documentation and then sign a witness statement or sworn affidavit to say that the documentation was delivered to the specified person at the specified address on or before the required time. This is to prevent the third party from claiming they did not receive the documentation or that they were unaware of the court date.

We differ from other process servers in the fact that our operatives are qualified private investigators and will go the extra mile to ensure they get the documents served correctly and in due time. Some documents can be hand delivered to a letterbox where as others may require a ‘personal service’ which requires the document to be presented to the third party in person.

Process Server
Our operatives will make three attempts to deliver the documentation and complete the relevant ‘proof of service’ to be presented in court should the third party still try to claim they have not received the document.
Documents that require service:
Bankruptcy Petition
Claim Form
Committal Notice
Divorce Petition
Freezing Order
Non-Molestation Order
Notice Seeking Possession
Notice to Quit
N39 Order to Attend
Occupation Order
Possession Order
Prohibited Steps Order
Residence Order
Statutory Demand
Winding-Up Petition
Witness Summons

Process serving may seem like a simple task however it is very easy for a recipient to deny receiving documentation unless you have a mutual third party who are willing to testify that they personally delivered the documentation.

Case Study

A heating company had been dealing with one of their buyers for over 10 years but noticed that over the last few months they had been falling behind on their invoices and started making late payments. They contacted the company who assured them that payment would be made however they were waiting on payment from some of their customers.

They continued to deal with the buyer out of good faith but their balance had mounted to just over £8,000, they contacted the buyer multiple times to resolve the outstanding invoices but after a while stopped receiving answers to their calls and emails. They sent a letter and a statement of accounts saying they would seek legal action if they did not hear a response with 28 days.

They did not receive a response so they were forced to send a statutory demand to the company, as advised they sent a copy to the companies registered address, their trading address and the email address listed on their website. They spoke to the court who advised them to have the document served before they could take any further action, they contacted us and requested we serve the documents to the company.

Our process server did some research on the companies website and found a senior member of staff at the branch before visiting, when they visited the business premises and asked to speak to that particular member of staff they knew they would be eligible to receive the documents on behalf of the company. When the member of staff came out they explained who they were, what they were handing them and suggested that they seek legal advice.

Once the detective returned they completed and signed a statement of service, this document was sent back to the client in the event that the debtor tried to dispute receiving the documents. In this particular instance the debtor accepted the fact they would be taken to court and contacted the supplier to arrange payment for the outstanding balance.

Government Guidelines on Process Serving


  • After months of not receiving rent I tried to confront the tenants and they disappeared. I was owed just over £3000 so visited the previous address they supplied but had no luck, all of the phone numbers I had for them were going straight to voicemail so i decided to seek help. I gave the details I had for the tenants and had a new address for them the same week, the case is now going to court and reveal helped me serve the documents as well.

    VN, Speedwell

  • After months of trouble with staff we consulted Reveal for assistance, my case manager arranged a meeting and was very discrete upon his visit. After a brief discussion we decided to put our trust in their hands and we have no regrets. Our main concern was ensuring that we had enough evidence to confirm our suspicions before confronting the two staff members, the team advised us on how best to approach the situation and also when the evidence was sufficient enough to present.

    SME, Montpelier

  • I had been considering calling an investigator for a long time and finally decided I would speak to somebody just to find out if it would even be possible to find out what my wife had been doing. I felt my case manager went the extra mile to make sure I understood what all the options were and really helped me make the decision without trying to be pushy or do something I wasn't comfortable with. Ultimately the evidence was exactly what i needed to move on with my life.

    PK, Lawrence Hill